If you create an account on the Website, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account.

Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of ChinaitechPay or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Privacy

All exchange operations are made only on our website:

You request a special form, and then our support considers it and checks (on the website) the requisites for making payment or requesting any additional information. One exchange - one request.


If someone, from our name, offers you a private exchange via telegram, skype, Viber, Whatsup, etc., be assured - it is a scammer, you just lose your money (we know some such unfortunate incidents).

Scammers using rare contacts with accounts in messengers receive money and delete the dialogue with correspondence.

As a rule, only you must be the owner of both accounts involved in the exchange. However, given the situation in the 2023 year, we approach each case individually. Submit an exchange request and describe everything in detail in the note.

Your account must be verified (identified).

Refund Policy agreement

If you need a refund, we will try to do it for an extra fee (but ask us in advance if it is possible, do not send a refund without our permission because it can lead to loss of money). As a rule, it is like 15% of the payment amount, but not less than 15 USD.

The same applies to accepting a payment in an incorrect (unspecified) currency, an unspecified amount, or an incorrect type of payment.

In the case of the exchange from/to cryptocurrencies and fluctuations of the exchange rate, at the discretion of our service, the cryptocurrency exchange rate to USD may be applied by our decision on the day of exchange or the day of refund demand.

> If you want to increase the amount or change the currency of the payment, you must inform us about it and wait for our answer as the requisites can be changed. In no case, without our approval, do not send more than the amount, as you may lose the overpayment.

> You can pay for the requisites given by us within approximately 24 hours. Please let us know after payment. If the requisites have become irrelevant, then we cancel the exchange request and notify you, in this case, do not make payment, because you can lose money.

Use of Services

1. You must be at least 18 years old and capable of entering into legally binding contracts to use our services.

2. You agree to provide accurate and complete information when registering for an account and when making transactions on our platform.

3. You agree not to use our services for any illegal or fraudulent activities, including money laundering, terrorism financing, or any other criminal activity.

4. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately if you become aware of unauthorized access to your account.

PayPal Exchange Terms and Conditions

According to PayPal rules, payments can not be sent to the addresses of the citizens of Russia, Belarus, and some other countries.

Check your country on the URL: https://www.paypal.com/webapps/mpp/country-worldwide. "PayPal is for everyone who pays or gets paid" (for example, Croatia) when viewing data on the country, it indicates the possibility of accepting payments, and "PayPal is for everyone who pays online" (for example, Belarus) means the impossibility of receiving payments.

If your account is new and meets any of the criteria listed on the page https://www.paypal.com/us/brc/article/funds-availability, the payment system holds the payment for 21 days.

How to try to remove the hold fully or reduce it

1. Open the detailed screen of the payment
2. Click on the link "Add tracking info"
3. Order status - choose as Shipped
4. Tracking number - enter 12345
5. Shipped by - choose as Other
6. Enter carrier name - abc
7. Inform us (in the request on our website) that you have added the tracking info to the payment.

The link for confirming the payment will appear in 24 to 48 hours, we will click on it and the payment may be obliterated from the hold or the hold time will be reduced to 1-2 days.

Please keep in mind that the method does not always work and we do not give any guarantees.

Under your responsibility, we can top up the above accounts that do not have the "Trusted Seller" status, however, we do not give any guarantees about early withdrawal of the hold or about its reduction, all at your own risk and time.

Usually, funds are sent by us as "digital items/services/goods". By agreement or at our decision, we can send money as "Personal or Business".

The exchange term for PayPal payments from countries with disabled personal payments (for example, Kazakhstan) can be a reasonably little bit extended by our decision.

If you add the personal options to the request (sending funds only as a personal payment, payment via the link, etc.), the hold time can be increased.

Exchange Terms and Conditions

We  Accept PayPal Payment like
Goods and Services
Friends and Family
Mobile Payment

In the exchange of cryptocurrencies

The preliminary rate is updated automatically when the client views the request. Then it is fixed at the time when the transaction is added to the mempool or when the first confirmation of the network is received (a favorable rate for us is chosen, so we do not recommend setting a low commission on the transfer, because of which it may be held in the mempool on long time).

In exchange for cryptocurrencies

The preliminary rate is updated automatically when the client views the request. Then it is fixed if the payment is received or the exchange request is changed (a favorable rate for us is chosen, so do not delay the notification of the payment made).

Transactions

1. You may use our services to exchange cryptocurrencies for traditional payment systems such as PayPal, Binance, USDT, Payeer, and WebMoney.

2. We reserve the right to refuse any transaction or to place limits on the amount of a transaction at our discretion.

3. We may require additional verification for high-volume transactions or transactions that we suspect may be fraudulent.

4. We are not responsible for any losses or damages that may result from your use of our services, including losses due to fluctuations in cryptocurrency prices or changes in exchange rates.

All exchanges

If it's necessary, including at your discretion, we can both accept and send funds in parts using multiple accounts.

When sending your payment you pay a sender`s commission, and the commission of the recipient is for us.

When we send a payment, we pay a sender`s commission, and the commission of the recipient is for you.

Contact Us

If you have any questions about this Terms Of Service, You can contact us:
By email: [email protected]
By phone number: 
+447510214905