Take this Policy seriously.

Can I get a Refund?

If you use PayPal to do your withdrawal, and you request a refund, keep note we can't refund your money to you immediately. PayPal Refunding is very risk, they can even block our account when we do the instant refund.

How many Days for the refund Process?

Take note that, all PayPal refund is for 20 to 30 days before we can refund your money back to you. if you don't like our PayPal Rate Please make sure you don't use our service. 

1. If you need a refund, we will try to do it for an extra fee (but ask us in advance if it is possible, do not send a refund without our permission because it can lead to a loss of money).

As a rule, it is like 15% of the payment amount, but not less than 15 USD. The same applies to accepting a payment in an incorrect (unspecified) currency, an unspecified amount, or an incorrect type of payment.

In the case of the exchange from/to any digital currency you choose and fluctuations of the exchange rate, at the discretion of our service, the currency exchange rate to USD may be applied by our decision on the day of exchange or on the day of refund demand.

2. You can pay for the requisites given by us within approximately 48 hours. Please let us know after payment. If the requisites have become irrelevant, then we cancel the exchange request and notify you, in this case, do not make payment, because you can lose money.

ChinaitechPay will automatically refund your money to the currency you choose or any payment you will choose that you paid with.

Asking Client Details

We might also ask for refund account details if you’ve accidentally sent us too much money. Or if there’s money left over after you’ve made an amount lock exchange.

We will also refund the money if we notice something is wrong with the payment you made.

Always remember, ChinaitechPay will never hold your money

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:
By email: [email protected]