Payments may be placed on hold due to various factors related to your account activity. To check the specific reason and steps to release the funds:
Log in to your account.
Click “Know your options” under your PayPal balance.
Common Reasons for Payment Holds
1. New or Inactive Seller Account
New sellers: It takes time to establish a positive transaction history.
Inactive sellers: If you haven’t sold in a while, rebuilding trust may result in temporary holds.
2. Customer Disputes or Refund Requests
Multiple buyer complaints or refund requests can trigger holds.
Solution: Work with customers to resolve issues promptly.
3. Unusual Selling Activity
Sudden sales spikes, changes in product type, or price fluctuations may raise flags.
4. High-Risk Items
Sales of tickets, electronics, travel packages, or gift cards often face additional scrutiny.
5. “Goods & Services” Payment (Instead of “Friends & Family”)
If the sender selected “For goods and services,” funds are typically released 7 days after order confirmation.
Additional Resources
Tax holds: See Tax Holds | Backup Withholding for details.
Policy details: Review the User Agreement for more on payment holds.
Key Takeaways
✅ Check “Know your options” in your account for hold details.
✅ Resolve disputes quickly to avoid delays.
✅ Expect holds for high-risk items or irregular activity.
✅ “Goods & services” payments release after 7 days (if confirmed).
