05 Jul 2023

About account bans

If your account is banned, you'll see the following message when you open ChinaitechPay: "You're no longer using our service again."

We ban accounts if we believe the account activity violates our Terms of Service, for example, if it involves spam or scams or if it puts ChinaitechPay users’ safety at risk.

If you think your account was banned by mistake, please email us at [email protected] or tap request a review in the app and we'll look into your case. We'll get back to you as soon as we complete our review.

We recommend carefully reviewing the “Acceptable Use of Our Services” section of our Terms of Service to learn more about the appropriate uses of ChinaitechPay and the activities that violate our Terms of Service.
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