The likelihood you’ll receive a fake message is growing dramatically
Generic greetings
Phishing messages frequently commence with impersonal salutations. Greetings such as “Dear user” or “Hello, ChinaitechPay member” are highly indicative of potential fraud. Messages originating from ChinaitechPay will consistently employ the complete name registered in your ChinaitechPay account.
Attachments
Attachments may contain malware, so it is imperative to exercise caution and refrain from opening them unless you are absolutely certain of their legitimacy.
A sense of urgency
Refrain from responding to requests for immediate action or warnings concerning potential account compromises.
Fake URL
If the web address appears scrambled or suspicious, refrain from clicking on any links and exit the website immediately.
Asks for sensitive info
Refrain from disclosing personal, credit card, or account information through email, text, or phone communication.
Tips for browsing websites
Poorly written
Phishing messages frequently contain typos, misspellings, and grammatical errors.
Look for ChinaitechPay logo
An authentic ChinaitechPay email displays our company logo and a checkmark in your email inbox view. This feature enables you to swiftly identify legitimate ChinaitechPay emails and more effectively discern phishing messages. Numerous email service providers, including Apple, Gmail, and Yahoo, support companies utilizing their logos to assist consumers in distinguishing genuine messages.
Don’t rely on the “s” in https
A single letter used to signify legitimacy, but today, the “s” does not always indicate that a website is trustworthy.
Type the URL directly yourself
Phishing scams involve the creation of counterfeit websites with URLs that closely resemble legitimate ones. To safeguard yourself, it is advisable to manually enter the URL you intend to visit.
Identifying suspicious emails and websites
Even the most experienced digital natives may encounter challenges in recognizing these signs. To address this, we have compiled a tutorial that will assist you in identifying potential threats.
Tips for recognizing fake phone calls
Never share sensitive info
Account information, passwords, or validation codes are strictly confidential and should only be accessed by authorized personnel. Even customer service representatives should not request such information.
Never trust Caller ID
Scammers can easily manipulate Caller ID information, so it should not be relied upon as a definitive confirmation of a call’s legitimacy. The presence of “ChinaitechPay” in the Caller ID does not necessarily indicate that the call originates from our organization.
Never return an automated call
Scammers use automated systems to make voice calls. If an automated call provides a number and asks you to call back, don’t. Only contact ChinaitechPay through the Contact page in our Help Center or call ChinaitechPay Customer Service at 1-888-221-1161.
